Customers / Public - Electricity User Guide

Setting of Rates and Regulations

The Clerk of the Board, in consultation with the Utility (i.e., the MEU), sets a date for a public hearing on an application. This application and date is advertised in three weekly inserts in the local paper, and at times in a regional or provincial newspaper, if appropriate. The advertisement gives detailed information as to what the MEU is seeking and provides the time and location of the public hearing.

The decision is provided to the parties and is also posted on the Board’s website.

Please refer to the User Guide for Municipal Electric Utilities for information on how increases in NSPI rates flow through to the regulated MEUs which purchase power from NSPI.

Approval Process for Capital Expenditures

Capital assets include property, plant and equipment that are used and useful in the supply of electrical power by an MEU.

As set out in s. 35 of the Public Utilities Act, Board approval is required, in advance, for each capital acquisition or construction project costing $250,000 or more. In addition, Board approval is required for any capital projects for which the proposed source of funding includes the MEU’s depreciation funds, any utility reserve fund, or debt.

Capital costs requested for Board approval may include expenditures such as the purchase price of the asset; construction costs (materials, labour, project management, overhead, etc.); site preparation costs; engineering costs; professional fees; and interest during construction.

Receipt of an application for a capital expenditure approval is acknowledged by the Clerk of the Board. These applications are available on the website.

Information requests (“IRs”) are developed for clarification on certain aspects of the application or to provide information if it is deemed to be incomplete. These IRs can be asked over the telephone, sent by email, or more formally sent out by the Clerk. Often the IRs are informal, and dealt with through communication between a Board Advisory Staff member and the applicant MEU.

The MEU is expected to respond in a reasonable time, e.g., within a three week period.

When the Board receives the answers to the IRs they are reviewed for completeness. If required, a second set of IRs can be issued. This step does not happen frequently.

The Board then reviews the material before it and determines whether the application should be approved, or denied, and the MEU is advised accordingly.

Submission of a Complaint

All complaints must be in writing (email, fax or regular mail) and directed to the office of the Clerk of the Board. The Complainant must identify in sufficient detail the matter which is the subject of the complaint. The processes under which complaints are heard are set out in ss. 83 - 89 of the Public Utilities Act.

Process followed by the Board for Complaints:

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