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To fairly and independently resolve matters in an efficient and effective manner.


To be widely recognized as a trusted, leading adjudicative and regulatory tribunal.


We are:

  • Ethical and act with integrity
  • Respectful
  • Responsive, dedicated, and knowledgeable

The way we operate is:

  • Fair and independent
  • Accessible and accountable
  • Efficient and cost effective

Our communication with our stakeholders, the public and each other is:

  • Timely and understandable
  • Open and transparent
  • Respectful and courteous

Our decisions are:

  • Impartial and objective
  • Consistent and timely
  • Well-reasoned and easily understood

Our workplace is:

  • Professional and team oriented
  • Collaborative and collegial
  • Committed to delivering high quality services


Copies of the Board's current and past Strategic Plans are available on our Plans & Reports page.